Healthcare Systems and Operations Management
This course introduces students to the U.S. healthcare system, both public and private sectors, and examines the structure of the health system, current topics in healthcare reform, the policy process, and advocacy for public health. The course will develop a general managerial perspective on the role of operations management in the function of a healthcare organization, at both the tactical and strategic levels. It will offer a broad survey of concepts and techniques in managing operations, with particular emphasis on a number of major operations management issues that can significantly affect the competitive position of a healthcare organization. Topics include process analysis, information technology, operations strategy, supply chain management, and forecasting.